About Us

Millions of people every year are turned away by banks for access to loans. Nowhere to go and left abandoned. No way to pay for basic necessities and at risk of losing their bank account. This is the experience of the underbanked consumers.

Vulnerable and exposed to expensive overdraft and utility reconnection fees, consumers have asked for alternatives. Through innovative small dollar credit products, we’re providing people alternative options. We’re Green Trust Cash, and we help people get from where they are now to where they want to be.

Bad credit or no credit alone does not determine loan approval.
— Green Trust Cash

Bank Holidays

Listed below are the 2019 banking holidays recognized by the Federal Reserve. Any payments or funding that would normally be scheduled on these dates will be moved based on the information provided in your application.

Jan 1, 2019 - New Year’s Day
Jan 21, 2019 - Martin Luther King Day
Feb 18, 2019 - Presidents Day **
May 27, 2019 - Memorial Day
Jul 4, 2019 - Independence Day
Sep 2, 2019 - Labor Day
Oct 14, 2019 - Indigenous Peoples' Day **
Nov 11, 2019 - Veterans Day **
Nov 28, 2019 - Thanksgiving
Nov 29, 2019 – Black Friday *
Dec 24, 2019 – Christmas Eve *
Dec 25, 2019 - Christmas Day

*Green Trust Cash, LLC will be closed in observance of these non-bank holidays.
** Green Trust Cash LLC will be open on some bank holidays.

If the holiday falls on a weekend, check with your financial institution for more information on how the holiday is observed. See our Contact Us page for our hours of operation.


Customer Service:

Please email customerservice@greentrustcash.com, use the Chat feature or our self-service portal at https://selfservice.greentrustcash.com.

Account Resolution:

To manage a past due account please email us accountresolution@greentrustcash.com or call 1-855-631-4588.

Fraudulent Activity & Identity Theft

To report fraudulent activity or deceptive lending practices please contact the OLA Consumer Hotline at 1-866-299-7585 or visit the OLA Consumer Hotline page for more information.

Debt Assistance

If debt assistance is required please contact an NFCC member organization through www.nfcc.org or by calling 1-800-388-2227.


Ready for your next loan?

Returning customers and VIPs begin here.